Our goal as a company is to provide you, the acoustic musician, with the best possible acoustic sound every time you plug in and play. We’ve been developing innovative amplification products for 40 years, so you can feel confident that your Fishman gear will provide you with true live sound and trouble-free use for years to come.

Your complete satisfaction is very important to us. In the unlikely event that your Fishman product requires service, our in-house representatives will be happy to resolve any issue you may have.

Contact Fishman Customer Support to determine if it will need to be returned to our factory. A return merchandise authorization (RMA) number will be issued to you along with instructions for shipping. If your product is out of warranty, a fee may be charged for the repair.

Fishman Transducers Inc. products (“Product”) are warranted to the original consumer purchaser to be free of defects in materials and workmanship under normal use and service. For customers within the United States, parts and labor are warranted for a period of one (1) year from the date of purchase. If the Product fails to function properly due to defects in materials or workmanship during the first year warranty period, Fishman Transducers Inc. (“Fishman”), at its option, will repair or replace the Product, at no charge for labor or materials. Any Product outside the scope of this warranty will be subject to labor and material fees.

For customers outside of the United States, email and phone support are available. Any necessary product repairs or replacements must be facilitated through the authorized dealer from whom the Product was originally purchased. Fishman products sold and delivered outside the U.S. are subject to warranty terms as specified by Fishman’s authorized regional distributor. Please contact the dealer where you purchased your product for more information on warranty coverage in your region.

EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL FISHMAN BE LIABLE FOR LOSS OF PROFITS OR INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF WARRANTY OR OTHER OBLIGATION CONTAINED IN THIS DOCUMENT. THE WARRANTY CONTAINED HEREIN SHALL NOT APPLY IF THE SERIAL NUMBER IS DEFACED OR REMOVED OR THE PRODUCT HAS BEEN DAMAGED BY ALTERATION, MISUSE, ACCIDENT, NEGLECT OR USE WITH UNAUTHORIZED ATTACHMENTS.

Warranty service and repairs are to be made only at the Fishman factory. Unauthorized repairs will void this warranty. The customer must contact Fishman Service & Support and obtain a Return Merchandise Authorization number (RMA) before delivering the product to Fishman, freight prepaid. Product repaired during the first year warranty period at the Fishman factory will be returned to the customer via UPS ground freight, prepaid by Fishman to any location within the continental United States. Product repaired after the first year warranty period at the Fishman factory will be returned at customer expense. Product returned to Fishman that is not covered by the terms of this warranty will be serviced only after payment is arranged.

Fishman does not require the registration below to receive the warranty service terms outlined above. Proof of purchase (a receipt) will be required to be produced by the original consumer purchaser at the time of a warranty service request, regardless of the warranty registration status. Registering your product below is optional, and does not replace the need for proof of purchase at the time of a service request.